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News Release — Mico Systems Named MSP500 by CRN for Leadership in Managed IT Services

News Release — Mico Systems Named MSP500 by CRN for Leadership in Managed IT Services

Mico Systems’ innovation and growth helped the leading managed service provider place on the prestigious CRN MSP500 list for 2017. March 9, 2017 OAKVILLE — Mico Systems Inc was recognized as an MSP500 on CRN’s esteemed list of Managed IT Service Providers. One of the few Canadian Pioneer 250 companies on the list, the placement…

Mico Systems Website Redesigned with New Services, Live Helpdesk, and Content that Emphasizes Growth and Profit 500 Ranking

Mico Systems Website Redesigned with New Services, Live Helpdesk, and Content that Emphasizes Growth and Profit 500 Ranking

Mico Systems relaunched its website with important improvements in navigation, new services and live chat access to Helpdesk — emphasizing its ongoing leadership in Cloud, Managed IT, and VoIP services.   “Our new site highlights our growth through excellent customer service,” said Scott Barrett, President and CEO of Mico Systems Inc. “We’ve been adding services,…

Position Title: Technical Services Specialist – Level 2

Position Title: Technical Services Specialist – Level 2

Job Description Mico Systems has an immediate full time opening for a Technical Services Specialist – Level 2. As a Technical Services Specialist, you will get to convey your technical knowledge to our clients by providing superior technical support, troubleshooting and resolving both basic and advanced technical support requests. This is an outstanding opportunity to…

Best Practices for Adopting Technology as a Company

Best Practices for Adopting Technology as a Company

Why is it that with mass changes in technology meant to improve business practices businesses still struggle to succeed, or even falter and fall to the wayside? Could it be an overwhelming selection? Technology is becoming increasingly complicated? Too hard to implement with the amount of employees at your company? The main issue at hand is actually a lack of motivation or desire to embrace the changes that technology brings.


The adoption of technology can be hard. Especially if companies are used to running the same way they have for years. It’s more than just adopting a new program or software, but ultimately a cultural change as well. It’s almost like companies are fighting a battle to integrate the key programs they need into the organization.


Some simple best practices can be put into play when it comes to the task of switching or upgrading technical services. When followed they can make the transition a lot smoother and in turn make companies more adaptable to necessary changes in the future.


It All Starts with Executives

Employees can feel the frustrations that their executives do. Therefor creating a trickle down effect when it comes to the issues that can occur when implementing new software.  It starts with a positive mentality so that training will be easier and then adoption can be lead by example.  With genuine positivity and less resentment implementation will be quicker and less worrisome to the company.


Changing Your Company’s Tech Culture

Regardless of your company’s market, business conditions are constantly changing. Creating a more adaptable and accessible culture around the way you implement and embrace technology will make changes easier and practical for your company.


Instead of being afraid of embracing new software and tech practices, become educated and knowledgeable. Implement that culture of change, and be prepared to change your practices and methods so that your business can grow and processes can in turn become more wholesome.


Consider Your Competition

Competitive landscapes are constantly changing as well.  New competitors are introduced into markets, and others have effective growth strategies that can skyrocket them above the rest. Consider what competitors and similar companies are doing to streamline their processes, and what technology they are implementing to help in their growth.


Analyzing what your competitors do will not only give you an idea as to if you’re ahead of them technologically, but also if you have room to grow. Companies that innovate and 2IXKJLMMMUembrace change more willingly are able to grow more efficiently.


Satisfy Your Customer’s Needs

Customer satisfaction is an important concept for business success. Making sure your processes are streamlined and up to date will help with the way customer relations and satisfaction is handled. Customers seek instant gratification from companies, having flexible and modern business practices will help in achieving that.


With advances in technology customer satisfaction should be an efficient process, that is hassle free and effective. By having a positive and open mind to handling customer relations, interactions with them will be more wholesome and less time consuming.


At the end of the day technology isn’t going anywhere, and if anything it has become an integral part to how companies run and work efficiently. The use of technology should become second nature to companies and their employees. The need to grow with software and solutions is a necessity, and being prepared to embrace changes with ease and flexibility will allow businesses to run more efficiently and successfully.

Copyright 2017 Mico Systems Inc. Mico Systems is a trademark. All other trademarks are owned by their respective owners. Errors and omissions excepted. Website subject to terms of use. Design and content Persona Corp.

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