CPA Clients
Mico Systems—Canada’s Managed IT Specialists for CPA Firms
We have worked exclusively with CPA firms or their clients since our founding in 1994. Today, among our 67 corporate CPA clients, we enjoy a satisfaction ranking that’s well above average—4.84 out of 5.
We understand what matters to you
We know the IT requirements of a busy CPA firm are different from those of a typical office. Our services are designed around a CPA’s specific needs, including the extra needs of tax season:
- Expert application support for most accounting software
- Managed servers and cloud servers supported 24/7
- During tax season, applicationsupport and Help Desk available on Saturdays
- Updates and routine maintenance always scheduled for client convenience, normally after hours
- Among the highest securitystandards in Canada
- No-cost CPA-specific IT evaluation, available only to CPA firms.
CPA IT experience is critical
Each member of our growing team of professionals has average tenure with Mico Systems of 7.23 years, with most of their work focused on CPA clients. We are experts in support for specialty accounting applications, such as:
- Taxprep
- CCH Scan
- CCH Document
- CCH Practice
- CCH Tax Libraries
- ProSystems fx Tax and
- ProSystems fx Practice Management.
How do we manage this high level of confidence from our long-term clients?
It’s not a business secret: IT expertise with near-instant access to real human help, and 99.99% uptime on cloud servers.
99.99% uptime around the clock
Businesses don’t have downtime. Neither do we. Our cloud-based services and servers are up 99.99% of the time, supported by our Help Desk to meet your service level agreements. You’ll always have friendly, expert help when you need it.
Office365 experts
More and more of our clients are moving to Office365. We are experts in migrating your email from your current system to Office365, and we provide ongoing support. We can also help you evaluate whether Office365 is best for your operation.
Maximize your productivity
With Mico Systems, you’ll minimize wasted time for non-productive issues such as help with applications, blocking hack attempts, fighting spam, or diagnosing and fixing IT issues. Even your email services are protected with spam and virus protection, data loss prevention, and email continuity services that ensure uninterrupted access.
Manage Your Accessibility
Managed accessibility, can make the difference in your productivity. Our VoIP experts combine small and medium business specific experience with the latest VoIP technology to help you with: unified messaging, follow-me find-me features, conferencing, and smart call handling.
Ask For a FREE Evaluation
1 (800) 540-3788
Give us a call now! We love to listen.
