TORONTO (September 15, 2016) A precise focus on small and medium business clients helped Mico Systems Inc rank 241 on the 28th annual PROFIT 500, the definitive ranking of Canada’s Fastest-Growing Companies.
“Our growth secret is people,” explained Scott Barrett, President and CEO of Mico Systems Inc. “The thing I love most about my job is people. Our team — they’re the best. Our clients — the best. We made the conscious business decision to focus on client companies in the 15-150 range, small enough that we could always retain the one-on-one experience that has kept our clients loyal.”
Mico Systems achieved a five-year 231 per cent growth as a Managed Services Provider for small-to-medium businesses. Their slogan “We take care of IT, so you can take care of business,” keeps the emphasis on people. Mico Systems Inc. designs and manages client IT, everything from fully bundled IT support and security, to cloud and premise solutions. The most important metric for the Mico Systems team is their client satisfaction rating, currently at 97%.
As part of the growth strategy, CEO Scott Barrett carefully steered the company from a geographical emphasis — where IT support was limited to clients within a sixty minute drive from the offices — to a national focus. This was made possible through careful investments in people, cloud infrastructure, acquisitions, better support tools, and improved metrics for teams — stressing client satisfaction.
“Our goal is to continue this rate of growth with continued emphasis on these metrics. We’ll achieve this both organically with our great team, and through some carefully chosen acquisitions,” said Mr. Barrett.
Mico Systems 241 rank will be published in the October issue of Canadian Businessand at PROFITguide.com, the PROFIT 500 ranks Canadian businesses by their five-year revenue growth.
“Companies become a part of the PROFIT 500 through innovative thinking, smart strategy and sheer grit,” says James Cowan, Editor-in-chief of PROFIT and Canadian Business. “These firms demonstrate what Canadian entrepreneurs can achieve, both at home and across the globe.”
About Mico Systems
The “We take care of IT, so you can take care of business” mission has helped Mico Systems grow into a leader in outsourced IT management. Mico Systems can fully manage client networks, servers, security, compliance, virtualization and cloud services around the clock for total peace of mind.
About PROFIT and PROFITguide.com
PROFIT: Your Guide to Business Success is Canada’s preeminent media brand dedicated to the management issues and opportunities facing small and mid-sized businesses. Visit PROFIT online at PROFITguide.com.
About Canadian Business
Founded in 1928, Canadian Business is the longest-serving, best-selling and most-trusted business publication in the country. With a total brand readership of more than 1.1 million, it is the country’s premier media brand for executives and senior business leaders.